|Customer||JBS Mediitec India Private Limited|
|Region||Coimbatore, Tamilnadu, India|
|Industry||Trading of Electro-Medical Equipment’s & Instruments for Hospital Industry|
|Type||Desktop, WEB, Mobile Application|
|Engagement Model||Dedicated Team|
|Duration||2003 – Until|
|Staff||5 Application Developers, 3 Report Developers|
|Platform||Desktop, WEB, Android & iOS|
|Technologies||Profit, Axpert, Spassh Tool Oracle & SQL , Crystal & Delphi Fast Report , Qlik View|
The Project include development of ERP, CRM, Service System for tracking of transactions and objects related to them in terms of Trading, Marketing, Service & Administrative requirements.
Itech took over the development by observing the manual system and manual records maintained by them, also observes the flow, function, functionality and current needs of their hospital equipments & intruments trading with import facilities. The challenge was to build a new ERP system by combining the manual system and system flow of exact need on Marketing Management, Vendor Management, Customer management, service management & MIS. Each of the modules had to be scalable and subject to be adding new requirements & features upon customer request and endless customization on day to day needs changes.
The solution Include 3-tier module architecture
1st Tier for System Owners
2nd Tier for Marketing & Service Employees
3rd Tier for Hospitals (Complaint Booking)
The ERP Core allows for easy change depending on the business & customer needs. This may include the following features
CRM Marketing management
Reports & Dashboards
Export report to PDF & XL
MIS Analytics Reports
proposal based on MIS Analytics in ERP, CRM & Service for management
Itech Improved the performance of ERP system by upgraded version and implemented the better technologies
The Project ended successfully and fulfil customer needs with endless support.
Customer satisfied with our solution & Gains benefits in short duration thru our product.